Returns & Exchanges

At Thunderbird Natural Skincare, we want you to love your organic glow; if you are not entirely satisfied with your purchase, we offer a 30-day return policy on all unopened products.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] within 30 days of delivery with your order number and reason for return.

• 2.
  Prepare the Package

  Ensure the items are unused, in their original botanical packaging, and securely packed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will issue a full refund to your original payment method within 5-7 business days.